Your Role

C-Level

C-Level

VP Level

VP Level

Director Level

Director Level

Manager Level

Manager Level

Other

Other

Your Job Function

Finance

Finance

Other

Other

What percentage of your organization’s total B2B transactions are made electronically? 

(Transaction here may mean anything from the process of procurement requisition to payment settlement that the organization does)

 

100% digitized

100% digitized

Above 70% digitized

Above 70% digitized

Above 30% digitized

Above 30% digitized

Below 30% digitized

Below 30% digitized

I don't know

I don't know

Has your organization’s B2B spends via cards, digital accounts or digital platforms have grown in the past 12 months?

Yes

Yes

No

No

Not sure

Not sure

It’s the same as last year

It’s the same as last year

What advantages have you noticed and/or expect from electronically executed B2B transactions?
(select all that apply)

AR/AP process automation leading to convenience & accessibility of transactions

AR/AP process automation leading to convenience & accessibility of transactions

Attractive rates and fees resulting in operational cost optimization

Attractive rates and fees resulting in operational cost optimization

Clear process leading to ease of use and reduced errors

Clear process leading to ease of use and reduced errors

Increased visibility that support advanced analytics and payment trackability

Increased visibility that support advanced analytics and payment trackability

Fraud prevention as transactions are processed by secure gateways

Fraud prevention as transactions are processed by secure gateways

Increased compliance due to digital auditing,

documenting and verification

Increased compliance due to digital auditing,

documenting and verification

Faster processing due to reduction of approval loops

Faster processing due to reduction of approval loops

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What are the forms of digital transactions currently used by your organization? 
(select all that apply)

Wire transfers (e.g. Fedwire, CHIPS, RTP)

Wire transfers (e.g. Fedwire, CHIPS, RTP)

ACH payments (Electronic bank transfers like Fed ACH & TCH)

ACH payments (Electronic bank transfers like Fed ACH & TCH)

Online payment platforms (Payment Gateways like PayPal, Stripe, Square, and Bill.com)

Online payment platforms (Payment Gateways like PayPal, Stripe, Square, and Bill.com)

Card Payment Systems (Debit, Credit, Prepaid Cards, one-time virtual cards)

Card Payment Systems (Debit, Credit, Prepaid Cards, one-time virtual cards)

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What according to you are the top challenges with B2B digital transactions currently?
(select all that apply)

Inoperability between different digital transaction mediums

Inoperability between different digital transaction mediums

Inability to address industry-specific problems

Inability to address industry-specific problems

Exposure to risk and B2B payment fraud

Exposure to risk and B2B payment fraud

Lack of visibility of the complex B2B payment life cycle

Lack of visibility of the complex B2B payment life cycle

Time associated with B2B Payment cycles

Time associated with B2B Payment cycles

Administrative costs and overheads

Administrative costs and overheads

High Processing Fees

High Processing Fees

Industry and cross-border regulatory challenges

Industry and cross-border regulatory challenges

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What according to you are the factors driving the rise and acceptance of B2B digital transactions going forward into 2020 and beyond?
(select all that apply)

Need for an efficient and cost-effective transaction system for invoicing

Need for an efficient and cost-effective transaction system for invoicing

Better utilization of resource and time by automating redundant tasks

Better utilization of resource and time by automating redundant tasks

Faster payments and better supplier management

Faster payments and better supplier management

Improved visibility and control over payments

Improved visibility and control over payments

Optimized working capital management

Optimized working capital management

Need for reduced risks and enhanced security

Need for reduced risks and enhanced security

Integration of Payments data into the Financial Systems/ERP etc.

Integration of Payments data into the Financial Systems/ERP etc.

Which of the following are the most important considerations for you when evaluating a B2B payments solution provider/ tools?
(select all that apply)

Utility in terms of your cross-border transaction requirements (Global payment processing capabilities like preferred payment types, currencies and languages)

Utility in terms of your cross-border transaction requirements (Global payment processing capabilities like preferred payment types, currencies and languages)

Security in terms of advanced fraud prevention capabilities (includes strong user authentication and risk management)

Security in terms of advanced fraud prevention capabilities (includes strong user authentication and risk management)

Availability of integrations with popular accounting tools for better visibility of the financial transactions.

Availability of integrations with popular accounting tools for better visibility of the financial transactions.

Analytics and Reporting abilities of the tool (in terms of sales intelligence, conversion rates, and reconciliation options)

Analytics and Reporting abilities of the tool (in terms of sales intelligence, conversion rates, and reconciliation options)

Ease of use and speed of approvals

Ease of use and speed of approvals

Vendor reputation (as per leading review platforms)

Vendor reputation (as per leading review platforms)

Pricing Options and plans

Pricing Options and plans

Ease of API integration

Ease of API integration

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