Your Role
C-Level
VP Level
Director Level
Head Level
Other
Manager Level
Your Job Function
Finance
Other
What percentage of your organization’s total B2B transactions are made electronically?
(Transaction here may mean anything from the process of procurement requisition to payment settlement that the organization does)
100% digitized
Above 70% digitized
Above 30% digitized
Below 30% digitized
I don't know
Has your organization’s B2B spends via cards, digital accounts or digital platforms have grown in the past 12 months?
Yes
No
Not Sure
Same as last year
What advantages have you noticed and/or expect from electronically executed B2B transactions? (select all that apply)
AR/AP process automation leading to convenience & accessibility of transactions
Attractive rates and fees resulting in operational cost optimization
Increased visibility that support advanced analytics and payment trackability
Clear process leading to ease of use and reduced errors
Fraud prevention as transactions are processed by secure gateways
Increased compliance due to digital auditing, documenting and verification
Faster processing due to reduction of approval loops
What are the forms of digital transactions currently used by your organization? (Select all that apply)
Wire transfers (e.g. Fedwire, CHIPS, RTP)
ACH payments (Electronic bank transfers like Fed ACH & TCH)
Card Payment Systems (Debit, Credit, Prepaid Cards, one-time virtual cards)
Online payment platforms (Payment Gateways like PayPal, Stripe, Square, and Bill.com)
What according to you are the top challenges with B2B digital transactions currently? (select all that apply)
Inoperability between different digital transaction mediums
Exposure to risk and B2B payment fraud
Lack of visibility of the complex B2B payment life cycle
Time associated with B2B Payment cycles
Administrative costs and overheads
High Processing Fees
Industry and cross-border regulatory challenges
What according to you are the factors driving the rise and acceptance of B2B digital transactions going forward into 2020 and beyond? (select all that apply) (select all that apply)
Need for an efficient and cost-effective transaction system for invoicing
Better utilization of resource and time by automating redundant tasks
Faster payments and better supplier management
Improved visibility and control over payments
Optimized working capital management
Need for reduced risks and enhanced security
Integration of Payments data into the Financial Systems/ERP etc.
Which of the following are the most important considerations for you when evaluating a B2B payments solution provider/ tools? (select all that apply)
Utility in terms of your cross-border transaction requirements (Global payment processing capabilities like preferred payment types, currencies and languages)
Security in terms of advanced fraud prevention capabilities (includes strong user authentication and risk management)
Availability of integrations with popular accounting tools for better visibility of the financial transactions.
Analytics and Reporting abilities of the tool (in terms of sales intelligence, conversion rates, and reconciliation options)
Ease of use and speed of approvals
Vendor reputation (as per leading review platforms)
Pricing Options and plans
Ease of API integration